Are you aware of how your emotions impact your actions and in turn impact others? Are you aware of others’ emotion and able to use this information to optimise relationships? This session will uncover the science behind Emotional Intelligence and provide practical tips and techniques to improve it.
Overview
This 90-minute webinar will help delegates to:
- Understand how the brain works and its impact on our Emotional Intelligence
- Understand the key elements of the EI model and how to apply them
- Identify personal values for themselves and their team members
- Understand the impact of emotional triggers and identify those within the team
- Understand the importance of listening and communication
- Learn and apply techniques for managing states
- Identify personal opportunities within the elements of the EI model and make changes to improve working relationships
Pricing
All Members
£0.00
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