Overview
Who is this for?
New Team Leaders or Managers or those that would like to improve their skills in challenging conversations and situations.
Why should I take part?
When someone’s behavior makes it difficult for you to do your job, carry out your everyday duties, or maintain a healthy relationship with them, they can be defined as “difficult.” Ranging from the words they say to their inability to work effectively with others, difficult people and situations can drain you mentally, physically, and emotionally. This session will give you the tools to help you understand and self regulate to produce positive outcomes that benefit everybody.
How will it help me?
During the event, you will…
- Understand the value of positive conflict
- Learn what our 'chimp brain' is and what triggers us
- Determine systems and approaches to facilitate difficult conversations
- Complete a conflict style assessment
- Understand what assertiveness is and how it links to self-confidence
- Explore how to utilise our behaviours to get the desired outcome
- Understand how to challenge a passive mindset
- Explore positive intelligence and imposter syndrome
- Gain confidence in challenging an aggressive mindset
- Recognise what assertive communication looks like
- Know how and when to say 'no'
Following the event, you will…
feel more confident when dealing with challenging situations and people.
Provisional Itinerary:
The course takes place over the mornings of the 4th of April in the form of an online webinar.
This is an online session with a limited number of places available. Delegates will need access to a laptop or PC with a microphone and web camera to participate in this interactive course. Attendees will receive a link to the session one week before and a downloadable participant pack the day before. (Paper copies can be sent out if you notify Sarah Mcloughlin at least 1 week in advance [email protected] )
Final itineraries and timings will be in your calendar invite.
About the Trainer:
Jo Stanley
TRAINING CONSULTANT – PEOPLE UNBOXED
With over 25 years of leadership experience in fast-paced environments, Jo has an incredible amount of knowledge and expertise. Her decade-long experience within learning and development encompasses delivering core curriculums and designing and implementing local training initiatives, showcasing her ability to create bespoke, scalable solutions for dynamic teams. Jo’s journey is rooted in a personal commitment to self-development, recently earning a Level 5 Professional Coaching qualification with CMI accreditation. This achievement highlights her dedication to acquiring skills that empower others. Growing up in an underprivileged area has fuelled Jo's passion for encouraging and supporting individuals to achieve their full potential. She mentors emerging leaders, sharing her wealth of experience and offering invaluable advice, while coaching people across various roles to help them overcome personal barriers.
At PeopleUnboxed, Jo’s unique background and passion for making a tangible difference align perfectly with our mission. Her empathetic nature and strategic approach make her an invaluable asset in our pursuit to enhance L&D and employee engagement. Outside of work, Jo enjoys spending time with her fiancé, to whom she has been happily committed for over 17 years. They recently welcomed the joy of grandparenthood, with her stepson and his fiancée introducing a beautiful grandson into their lives. Jo’s love for travel and exploration brings her immense happiness, especially when she’s surrounded by nature and basking in the sun. Her passion extends to gardening, where she takes great pleasure in nurturing her garden
